Our Policies

Important policies and documents all in one place.
Getting it right is at the top of our list; we have a number of policies in place to make sure this happens. Here is a selection of the important ones. If there is something missing that you’re looking for, please get in touch and we can look into it for you.
Safeguarding
We take the safety and welfare of children very seriously. Children have the right to grow up in a safe and nurturing environment, and it is everyone’s responsibility to make sure this happens.
Consent
In order for us to carry out a circumcision, we require written consent from those with parental responsibility. If that’s you, then you will need to fully understand the benefits and risks.
Complaints
Our mission is to deliver the highest standards of care and service. If you have feedback—good or bad—we want to hear from you. Every piece of feedback is carefully reviewed and helps us improve our services.
Infection control
Good infection prevention and control policies are vitally important to reduce the risk of infection in your child. We have several measures to ensure that risk of infection is minimised as much as possible.
Aftercare hotline
If you have any urgent queries, please call us on our emergency hotline. For non-urgent queries, you can send us a message on Whatsapp.
Emergency Hours
Mo – Fr 8am – 6 pm
Aftercare hotline 24/7
365 Days per year
no pre-registration necessary
Want to Know More?
Have a question or need advice? Click the link below to find the ways you can contact us.